At Girija Healthcare and Surgicals, we are committed to delivering your products in a timely and secure manner. Below are our shipping policies to ensure a smooth and transparent shopping experience for our valued customers.
Shipping Destinations:
We ship across India to all major cities and towns.
For international orders, please contact our customer support at +91 97409 31185 for availability and shipping costs.
Shipping Charges:
Free shipping on orders above ₹5,000. Expedited shipping options are available at an additional cost. Charges will be calculated at checkout based on your location and the weight of the products.
Order Processing Time:
Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In case of any unforeseen delays, we will notify you via email or phone.
Delivery Time:
Standard shipping: 5–7 business days within major cities.
Remote areas: Additional 2–3 business days for delivery.
Expedited shipping: 2–3 business days for select cities.
Please note that delivery times are estimates and may vary due to external factors like weather conditions, public holidays, or courier service disruptions.
Order Tracking:
Once your order is dispatched, you will receive a tracking number via email or SMS.
If you do not receive tracking information within 3 business days, please contact our customer service at +91 97409 31185.
Undelivered Packages:
If a package is undeliverable due to an incorrect shipping address provided by the customer, additional shipping charges may apply to re-ship the package.
If a delivery attempt fails and no one is available, a re-delivery attempt may incur extra charges.
Damaged or Lost Items:
If your package arrives damaged, please take photos of the packaging and contents, and contact us within 48 hours.
For lost or undelivered packages, contact us so we can coordinate with the courier to resolve the issue.
International Shipping:
Shipping rates and delivery times vary by location. Please contact us for more details.
Customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations.
Contact Us:
For any shipping-related questions or concerns, please contact us at +91 97409 31185.
